About Us

We are William & Jack and we started this lamp store in 2025 because we saw that finding stylish, well-priced lighting was harder than it should be. You either had to compromise on the look or the price and sometimes both. We believed that could be done better.

That’s why we created Bilburn: a lighting brand that focuses on great designs, fair prices and clear information. We’ve put a lot of effort into making sure our product photos are as clear as possible and our descriptions give you all the answers, so you know exactly what you’re getting before it even arrives.

Whether you’re looking for that perfect pendant above your new dining table or something to finally replace that bare bulb in the hallway, we want your decision to feel easy. And if something isn’t right? We’ll fix it; no long emails, no back-and-forth, just a solution.

Our support team is ready to help every weekday, and you always have 30 days to change your mind. We want you to enjoy your new lighting without stress, and ideally, with a smile.

Besides, we like to keep it simple. Finding the perfect lamp? It's a snap. Ordering, returning or arranging anything else? We'll fix that for you in no time. So you are assured of good service, leaving you more time for the really important things, like relaxing under your new mood lighting.

Contact information

Business Name: Bilburn
Address: 196 Forbes St, Darlinghurst NSW 2010, Australia
Email: info@bilburn.com
Phone: +61 281 055 305
Contact: https://bilburn.com/pages/contact-us

Business hours:
Monday to Friday: 9:00 AM – 5:00 PM
Saturday and Sunday - closed

Bilburn thanks you for selecting our brand. We feel honored to help you build the ideal setting for your space.